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Forum Discussion
bsholbrook
Dec 16, 2016Apprentice
iOS devices
Running the Orbi formware 1.40.0.18 I've now experienced a couple of cases where an iOS device will infrequently get dropped off the network going from full signal to no wifi for upwards of 30 seconds...
brasax
Jan 24, 2017Apprentice
Just had a look into the log and between 9.10 and 9.20 pm my satellite was reconnecting 8 times to the router with only 1-2 seconds between 2 reconnects..
The satellite is solid blue after a restart, so this can't be the issue I guess..
The satellite is solid blue after a restart, so this can't be the issue I guess..
- st_shawJan 24, 2017Master
brasax I re-read your posts on your issues. Almost all of your posts indicate a problem with your satellite maintaining the backhaul connection to your router. The backhaul is 5 Ghz, which does not travel well through walls, and does not travel nearly as far as 2.4GHz. This would explain why you had fewer drops with Time Capsule. The router and satellite must have a reliable connection for the system to function.
If the construction of your home blocks WiFi (such as plaster will do) or there is a lot of interference at your location, then this could cause the satellite to lose connection to the router, and your devices to disconnect from the Internet. You could have a -35 dB signal at your phone from the satellite, but still not be connected to the Internet if your satellite isn't connceted to your router.
Try moving the satellite and router closer together and see if this eliminates the dropped connections.