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parisl's avatar
parisl
Aspirant
Dec 10, 2019

IP addresses not being assigned in smart home with many IoT devices

I have a home with 80 Smart "IoT" devices in it. I was running my RBR50 with one satellite for 3 months. Then we had a power outage. Now The devices can't connect. I did a hard reset, and set up the network from scratch, but still half the devices won't connect. Often with my phone or computer I get a message that the device is connecting to the network but no IP address is being assigned. I have the IoT devices connecting to the guest network and the TVs and computers and phones connecting to the main network.

 

Please if someone has figured this out, the more detail you can share, the better!

8 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User

    One thing to check is on the Orbi web interface, the "Attached Devices" page. Do the devices show up, but are "Blocked"?  Does it say that Access Control is "on" or "off"?

    • CrimpOn's avatar
      CrimpOn
      Guru - Experienced User

      And, when set up this time, is the DHCP range exactly the same as before?

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

     

    Are you using the same SSID name and PW as before? 

     

    What is the size of your home? Sq Ft?
    What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

     

    What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
    Any Wifi Neighbors near by? If so, how many?

     

    Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

    Try disabling the following and see:
    Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

     

    Can you turn OFF some of these devices and reboot the router to see if some of the IoTs that are left ON get a IP address? 

    Possible that the server is getting bogged down with having so many devices connecting at one time. 

    • parisl's avatar
      parisl
      Aspirant

      FURRYe38 wrote:

      What Firmware is currently loaded?

      V2.3.5.30


      What is the Mfr and model# of the ISP modem the NG router is connected too?

      Verizon FiOS

       

      Are you using the same SSID name and PW as before? 

      Yes

       

      What is the size of your home? Sq Ft?

      It's large - but it was all working before
      What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router

      Less than 30 feet - and the satellite shows up as connecting well

       

      What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
      Any Wifi Neighbors near by? If so, how many?

      Just a couple

      I am trying channel 11 for 2.4, and 48 for 5

       

      Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings

      Try disabling the following and see:
      Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).

      DONE

       

      Can you turn OFF some of these devices and reboot the router to see if some of the IoTs that are left ON get a IP address? 

      Possible that the server is getting bogged down with having so many devices connecting at one time. 

       

      Some of these devices cannot easily be turned off - I feel I'm suffering for being an early adopter!


       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        "

        What is the Mfr and model# of the ISP modem the NG router is connected too?

        Verizon FiOS" There a built in router here by chance? There a model #?