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zoltansn's avatar
zoltansn
Follower
Jul 09, 2025

iPhone stopped connecting until router and satellite reboot each time I get home.

About a week ago my phone stopped connecting back onto my network until a full reboot of both router and satellite each time I get home. No other devices are affected (laptops, phones, gaming console, desktop) everything else connects fine. No glitches with other networks either, my neighbour has the same setup as I do, same ORBI devices, and my phone has no problems connecting to their network. It's getting really silly, I have tried a plethora of fixes from all over the internet, and nothing seems to work. Anyone else with the same experience? RBR50 - not listed in tags.

not listed

1 Reply

  • FURRYe38's avatar
    FURRYe38
    Guru - Experienced User
    Jul 09, 2025

    I just put up my 50 series Orbi this pass weekend. My iphone 12 pro max works well with it. Only one RBS deployed via ETH BH. 

    I use manual channels 1 and 40 here. 

     

    What Orbi model system do you have? 

    What model iPhone do you have? 

    Is IPv6 enabled on the RBR? 

     

    How many RBS are deployed? 
    What is the size of your home? Sq Ft? 
    What is the distance between the router 📡 and satellite(s)🛰️? 30 feet or more is recommended in between RBR 📡 and RBS 🛰️ to begin with depending upon building materials when wired or wirelessly connected. 
    https://kb.netgear.com/31029/Where-should-I-place-my-Orbi-satellite ‌‌🛰

     

    What Firmware is loaded on the system? I'm using latest available released FW from NG. 

     

    Be sure to disable any MAC Address randomizers on phones and pads while at home:
    NETGEAR Mobile Applications and Android/Apple/Windows Devices FAQ | NETGEAR Communities

    I keep WiFi Private IP address disabled when I'm at home.

     

    Has a power off for 1 minute then back ON with the ISP modem and router and satellite(s) been performed since last update?
    Be sure to restart your network in this sequence:
    Turn off and unplug modem.
    Turn off router and computers.
    Plug in and turn on modem. Wait 2 minutes for it to connect.
    Turn on the router and wait 2 minutes for it to connect.
    Turn on computers and rest of network.

     

    Has a factory reset and setup from scratch been performed since last FW update?