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Forum Discussion

npettersson's avatar
npettersson
Aspirant
Aug 31, 2021

Is my Orbi RBK50 supposed to be connected to my old ISP router ethernet port?

I thought the Orbi would replace my old router from my ISP? However, it's just connected to my old router ethernet port at the back.

 

Feels like it should be connected straight to my fibre box. Seems like running internet through too many devices.

 

Also, my old wifi networks are still accessible obviously, so my house now has multiple wifi connections!

 

When I removed the Orbi and connected it straight to ym fibre box it said no internet (network working fine though).

 

Any tips?

 

p.s. I've tried turning it off and on again :)

3 Replies

  • CrimpOn's avatar
    CrimpOn
    Guru - Experienced User
    Aug 31, 2021

    Yes, it should be connected directly to the fiber ONT (Optical Network Terminator). Remove the ISP router.

    • npettersson's avatar
      npettersson
      Aspirant
      Aug 31, 2021

      Thanks, but when I removed it there was no internet connection?

       

      Should I start the wizard again from scratch?

      Or are there some settings I can get from the ISP router while it is connected and then configure them in the Orbi?

      • CrimpOn's avatar
        CrimpOn
        Guru - Experienced User
        Aug 31, 2021
        npettersson wrote:

        Thanks, but when I removed it there was no internet connection?

         

        Should I start the wizard again from scratch?

        Or are there some settings I can get from the ISP router while it is connected and then configure them in the Orbi?

        The obvious next step is to connect a computer (PC or laptop) directly to the Fiber unit with an ethernet cable.  If it connects to the internet, then an Orbi should.