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Forum Discussion
Issue with ORBI RBK20 Using RDP
My ORBI is set up and seems to be worling fine. Internet Speed 150MBPS and wifi speed almost the same in my house. However, I connect to my office using RDP protocol and this connection is very slow....
FW is the latest. V2.2.1.210. Everything is wired and I use a Motorola Surfboard DOCSIS 3.0 Modem SB6183. Had no issues with a TPLink router.
Was the FW updated via the auto update feature and continue or have you tried a factory reset and setup from scratch been performed. Might try this and this time don't enable QoS, Traffic Meter or Access Controls.
It was set up via auto update during the install process. Are you suggesting factory reset and manual setup, or use the wizard? Traffic meter is not used. Access controls are off but I have sosme Static IP"s reserved. I dont want to reenter those. Can I restore my config after I reset it?
There actually is no QOS options. All that QOS tab shows is an internet speed test. That puzzles me.
Do a save configuration first. Then factory reset and setup from scratch. Walk thru the setup wizard. You don't have to reconnect the satellites for now. Just get the router set up. Do not re-load the configuration from file. First test the RDP and see if this fixes the performance problem...Let us know what you find out.
Be sure to disable IPv6 on the router...
OK. Many thanks. Just confused about one thing. When I do a factory reset does it revert to the firmware as it was purchased or does it keep the latest already downloaded? Are you suggesting I reinstall the firmware from the IMG files? If so, how do I do that?