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f00bz's avatar
f00bz
Aspirant
Mar 14, 2020

Issues with blocked websites

I’ve been having issues where my orbi has been blocking websites via social media links and also updates and installations from my Xbox. Any help how I resolve this?
Troubleshooting

8 Replies

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  • Retired_Member's avatar
    Retired_Member
    Mar 14, 2020
    f00bz wrote:
    I’ve been having issues where my orbi has been blocking websites via social media links and also updates and installations from my Xbox. Any help how I resolve this?

    Orbi in itself does not block website.

     

    Do you have Armour activated?  Ant-virius softrware?

  • FURRYe38's avatar
    FURRYe38
    Guru
    Mar 14, 2020

    What Firmware is currently loaded?
    What is the Mfr and model# of the ISP modem the NG router is connected too?

    f00bz wrote:
    I’ve been having issues where my orbi has been blocking websites via social media links and also updates and installations from my Xbox. Any help how I resolve this?

     

    • f00bz's avatar
      f00bz
      Aspirant
      Mar 14, 2020
      I’m really bad with technology stuff. Firmware is V2.5.1.8. My Orbi is a RBR50 that is run by Verizon FiOs my Downlod is 941. Upload 868.

      I tried installing my ring system via the Orbi and I was not getting any notifications. As soon as I switched to my Verizon wireless it worked. Same with the Xbox updates for apps like Disney+
      • FURRYe38's avatar
        FURRYe38
        Guru
        Mar 14, 2020

        What is the model# of the ISP modem the NG router is connected too? Sounds like a built in router and wifi here. This would be a double NAT condition which isn't recommended. https://kb.netgear.com/30186/What-is-Double-NAT
        https://kb.netgear.com/30187/How-to-fix-issues-with-Double-NAT
        Couple of options,
        1. Configure the modem for transparent bridge or modem only mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
        2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ/ExposedHost or IP Pass-Through for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
        3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop  

         

        I recommend trying option #3...

        f00bz wrote:
        I’m really bad with technology stuff. Firmware is V2.5.1.8. My Orbi is a RBR50 that is run by Verizon FiOs my Downlod is 941. Upload 868.

        I tried installing my ring system via the Orbi and I was not getting any notifications. As soon as I switched to my Verizon wireless it worked. Same with the Xbox updates for apps like Disney+