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Forum Discussion

KrisG55's avatar
KrisG55
Aspirant
Oct 19, 2021

jhow do I change or add a phone number to my common account?

I need to add my phone number to my commom account,  also to use for two step verification

5 Replies

    • KrisG55's avatar
      KrisG55
      Aspirant

      i guess that is it I also have an extender but its just not working like it says nor does any info work for it.  but i am trying to add my phone number to my netgear common account or the app so I can use it for 2 step verificqtion because when I had it there half the number was not visible and I was not recieving texts sent to that number.  so i can only surmise that it was entered wrong or changed some how.  been having alot of trouble with my neighbors getting into my system to sabotage my cameras

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        What product are you referring too? Model# is more helpful. 

         

        I recommend you open a support ticket here and contact NG support for additional help and information:

        https://www.netgear.com/support/#

         

        Thank you