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Forum Discussion
Known Issues. Orbi Firmware V 2.1.4.10 update
Known Issue:
This one is published in the release notes for the 2.1.4.10 update
When user has two or more Orbi satellites connected to Orbi router using Ethernet backhaul connection, an Orbi sa...
Firmware V2.1.4.10 is a disaster. Countless posts on various underdeveloped and poorly tested firmware versions. Most of us have countless hours of factory resets, and many of us have had the misfortune of sitting on the phone with helpdesk folks who have been hung out to dry trying to support a system that does not work.
I have had one period of approximately 2 months duration from February to mid April 2018 where the orbi system was relatively reliable. I don't know which firmware was making this happen, and as an end user, I shouldn't need to. In any event, need to know what firmware to roll back to, and how to disable auto update.
Did you try a factory reset and set up from scratch with this last version?
What problems are you seeing that is a disaster?
I would try v2.1.3.4. Do a factory reset and set up from scratch.
Try this to disable auto update:
https://community.netgear.com/t5/Orbi/How-to-disable-auto-upgrade/m-p/1563577/highlight/true#M30872
DBetts wrote:
Firmware V2.1.4.10 is a disaster. Countless posts on various underdeveloped and poorly tested firmware versions. Most of us have countless hours of factory resets, and many of us have had the misfortune of sitting on the phone with helpdesk folks who have been hung out to dry trying to support a system that does not work.
I have had one period of approximately 2 months duration from February to mid April 2018 where the orbi system was relatively reliable. I don't know which firmware was making this happen, and as an end user, I shouldn't need to. In any event, need to know what firmware to roll back to, and how to disable auto update.
Orbi is resetting itself every 5-10 minutes and service is gone for 5 minutes minimum. Kind of a disaster. Factory reset done. This is about my 30th factory reset with this system.
Whats the Mfr and model # of the ISP modem the router is connected too?
When this happens do you have access to the routers web page at all via wireless or wired connections?
Any wifi neighbors near by? if so, how many?
DBetts wrote:
Orbi is resetting itself every 5-10 minutes and service is gone for 5 minutes minimum. Kind of a disaster. Factory reset done. This is about my 30th factory reset with this system.
