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Forum Discussion

hawk245's avatar
hawk245
Initiate
Feb 07, 2017

limited connection message when i go into genie app and go under wifi

I have a limited connection note when i go into the wifi tab in the netgear genie app also i sometime lose connection on my ipad can some one please help me

2 Replies

  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator

    Hello hawk245

     

    Are you getting limited connection on your devices or just in the app but the router is still running fine?

     

    DarrenM

    • hawk245's avatar
      hawk245
      Initiate

      It is just in the app I think I need to do a firmware update to both the router and satellite hopefully this works