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Forum Discussion
Longtime Orbi user looking to move to another brand
I've been a longtime Orbi supporter, even convincing two of my friends to purchase Orbi systems, but the lack of transparency and let alone customer support really speaks volumes for what Netgear is all about. As many of you are stating, I am having incessant problems with my router losing internet connection when the modem is working just fine, and the system not giving me the desired throughput.
I love that all the reviews seem to have Orbi at the top of the performance list, but they should be at the bottom for stability.
5 Replies
This is what all the computers in my household are currently getting during the dropouts.
<html><head><meta http-equiv='Pragma' content='no-cache'><meta http-equiv='Cache-Control' content='no-cache'><title> 401 Authorization</title>
<script language="javascript" type="text/javascript">
function cancelevent()
{
top.location.href='/unauth.cgi';
}
</script>
</head><body onload=cancelevent()></body></html>
To add context: Orbi Router rebooted a couple of times, and the Netgear CM1000 shows full internet connection to the Comcast Gigabit service. Google Chrome will also tell me that my connection is not private and therefore not allow the traffic. Now, if this were just on my machine, I would probably suspect a virus (scanned the machine and no virus is present). However, it is happening to multiple clients in my household, so I really need help.
What firmware version are you on? Also have you tried to factory reset your orbi unit?
DarrenM
I'm on the beta firmware, which actually has been more stable than the old one, for some reason. I do have the disappearing satellite issue, and the satellite is reporting poor backhaul, even though a wifi snooper tells me that it's in a great locationfor the network, other than that, we seem to be more stable at the house.
