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Forum Discussion
Lost Traffic Meter stats
Upgraded from firmware V2.2.1.210 to first V2.2.1.212 and then jumped to firmware v2.3.0.32 on both Satellite and router.
Aftre the router got a firmware upgrade, traffic meter stats for were gone.
My question is, is this a feature or a bug, to me it's a bug that after the firmware upgrade we loose our stats,. Why can't NG store stats before fimrware upgrade and restore it internally post firmware upgrade just like it's able to retain SSID name and password??
-Neeraj
5 Replies
Not only did we lose previously recorded stats, the new release does not collect any new stats. It is for certain a screwup.
Well looks like they have been aware of this issue since last 1+ year and they did not do anything
Refer to below post where someone posted exactly an year back and community manager acknowledge that they will take it with the developer but looks like nothing was done to fix it. I still have this issue with latest firmware
So far if i have to get my stats, i have to go and turn off Daylight saving settings, other issue, after few hours it agains gets enabled automatically. It's frustating, i am contemplating on returning the equipment.
-Neeraj
IT's a known issue:
Can revert back to last working FW version which seems to be v210 if needed.
I use to be on 210 and had this issue. I was advised by Customer care to jump to V2.2.1.212 and then to v2.3.0.32 and the problem still exists.
-Neeraj
