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Massive packet loss over Ethernet backhaul
I believe I have read all the threads on this topic and tried the suggested solutions that are relevant to my particular network. My apologies if I have missed something!
My Orbi RBK50 (one rou...
Mooose Good troubleshooting and interesting observations. It's clear that the packet loss is directly related to the wired backhaul.
I'm now running the ongoing beta software (2.3.0.23) and I can see that NG has done quite good improvements on wired device handling. Would you want to test this SW and see if you will see improvements? If yes, please PM to ChristineT and ask to get the SW download links.
I would try doing a factory reset on the system and setup from scratch and run some test to see if the problem continues with ethernet backhaul connected with the satellite.
Is there any ethernet switches in between the router and satellite or is the satellite directly connected to the router?
No need to check the ISP service. Reason for mentioning this is that your devices are getting a 10.#.#.# IP address which means the Orbi detected a DHCP server in front of the Orbi which maybe using the same IP address as the Orbi does, 192.168.1.1 so the Orbi will change the default IP address for the LAN side to something else. In this case 10.
Here's a really silly question:
How confident are you that your ethernet cable used for backhaul is configured and terminated properly?
Could the issue be something as simple as a defective cable connection?
In a previous post, he mentioned substituting a new short CAT6 cable for the backhaul ethernet cable (which probably ran through the walls, over the ceiling, etc.). This situation defies belief, and he has done a TON of work to document it.
I had read that he substituted a short cable... question is did the issue remain with that replacement? It wasnt that clear to me....
It was in the first post with the diagrams. First thing he did was change from the original ethernet cable to a brand new short one. He also removed the switch. This is a VERY strange situation.
