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Massive packet loss over Ethernet backhaul
I believe I have read all the threads on this topic and tried the suggested solutions that are relevant to my particular network. My apologies if I have missed something!
My Orbi RBK50 (one rou...
Mooose Good troubleshooting and interesting observations. It's clear that the packet loss is directly related to the wired backhaul.
I'm now running the ongoing beta software (2.3.0.23) and I can see that NG has done quite good improvements on wired device handling. Would you want to test this SW and see if you will see improvements? If yes, please PM to ChristineT and ask to get the SW download links.
Here's a really silly question:
How confident are you that your ethernet cable used for backhaul is configured and terminated properly?
Could the issue be something as simple as a defective cable connection?
In a previous post, he mentioned substituting a new short CAT6 cable for the backhaul ethernet cable (which probably ran through the walls, over the ceiling, etc.). This situation defies belief, and he has done a TON of work to document it.
I had read that he substituted a short cable... question is did the issue remain with that replacement? It wasnt that clear to me....
It was in the first post with the diagrams. First thing he did was change from the original ethernet cable to a brand new short one. He also removed the switch. This is a VERY strange situation.
Annoying how the family typically has little understanding for the need to fix something that appears to "mostly work". (Until the movie they're trying to watch stops, of course!)
The 10.#.#.# range is by choice, I use it both because it is faster to type, and I can also easily see if a device is on my network or some other network, which typically uses 192.168.#.#.
I do have some concern regarding the Ethernet cable run through the house, but for the test I moved the satellite near the router and used a short (>3m) ridiculously overpriced Cat 6 cable, which I hope is fine. I do have one more of those to try though, so I will do that.
Please note also that the switch (a D-Link DGS-1005D 5-port unmanaged 1000 Mbps) was never between the router and satellite. In the normal setup (first diagram) it is connected to a LAN port of the router since the devices connected to it (Drobo 5N, Ikea Tradfri gateway and a Raspberry Pi) are far enough away from the router that I do not want to use separate cables. I also connect other devices from time to time, and there are not enough ports on the router to do that.
For the second test (third and fourth diagrams) I added the switch to a LAN port of the satellite to determine if having it (and the Drobo) also connected would cause any issues. As noted, no packet loss with 5G, but only adding the backhaul Ethernet cable directly between the router and satellite immediately resulted in packet loss.
Please also note that for the first test (second diagram) the switch was entirely removed from the equation, no other wired devices than the router, satellite, fiber-optic to Ethernet converter and the two laptops were connected. However, several other devices were connected through wifi, which I could not turn off without causing a major disruption for others.
Thanks everyone for your input!