Massive packet loss over Ethernet backhaul

ekhalil
Master
Feb 06, 2019
Mooose wrote:

I have been trying to post an update since last night. It looks like posts are successfully submitted (success, click here to go to your post) but then they disappear. Looking around the forum interface I found a list of rejected posts, but none on the awaiting approval list.

The post is only text, 4262 characters, copied from a plain text editor. What am I missing?

Anything that looks like a phone number probably?
- Mooose
  Luminary
  Feb 06, 2019
  ekhalil wrote:
  
  Anything that looks like a phone number probably?
  
  I don't think so. I tried masking the IP numbers, didn't help. Here's the text as an image.
FURRYe38
Guru - Experienced User
Feb 06, 2019
Possible the Forum software is detecting your pastes incorrectly as spam thus deleteing the post. Try using Notepad++ to copy and paste from next time.

So if you connect the satellite in the same room via ethernet and let it settle in, then run some wired pings at the router and satellite while in the same room in this configuration, you see PLs here with a good quality CAT6 LAN cable? Even after a factory reset of the system and setup from scratch?

Download PingPlotter.com and run some tests by pinging the routers IP address with this program..

I'm wondering if your system maybe just bad and needs to be replaced. :smileyfrustrated:

Mooose wrote:

I have been trying to post an update since last night. It looks like posts are successfully submitted (success, click here to go to your post) but then they disappear. Looking around the forum interface I found a list of rejected posts, but none on the awaiting approval list.

The post is only text, 4262 characters, copied from a plain text editor. What am I missing?
- ekhalil
  Master
  Feb 06, 2019
  Mooose Good troubleshooting and interesting observations. It's clear that the packet loss is directly related to the wired backhaul.
  
  I'm now running the ongoing beta software (2.3.0.23) and I can see that NG has done quite good improvements on wired device handling. Would you want to test this SW and see if you will see improvements? If yes, please PM to ChristineT and ask to get the SW download links.
  - Mooose
    Luminary
    Feb 06, 2019
    FURRYe38 Something is definitely going on with the forum software. I have been awarded a badge for 25 posts even though obviously only 10 of them have been successful. Notepad++ isn't available for my OS of choice, but I am using BBEdit which should provide the same plain-text results.
    
    I had moved the satellite to the same room and used a short cable for the tests described in my first post. After updating and resetting, and adding one thing at a time, I did move the satellite to the remote (long cable) location before changing the SSID, thus allowing the wifi devices back on, which caused the issue to resurface.
    
    However, now I have gone fully nuclear, ripped fuses from the fusebox, removed backup batteries and pulled cables so that only two devices are connected. Results look good so far, still in the remote location.
    
    Pingplotter looks interesting, will have to try it.
    
    My Orbi may very well be faulty but I doubt I can return it as I had to glue a plastic mount to the back of the router as that was the only way I could screw it to the wall where I wanted it. Also, I bought it over two years ago.
    
    ekhalil Does the 2.3.0.23 firmware seem stable to you? If so, I may just try it.

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Massive packet loss over Ethernet backhaul