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Forum Discussion
SeaMonkey80
Jul 13, 2018Apprentice
My Ethernet Backhaul Setup
Sorry in advance for the long post.
I have been following this forum as an observer for quite a while now, and have noticed that many people are having issues with their Orbi setup, either when...
LEDMAN888
Dec 05, 2018Aspirant
Hi -your network is very similar to the one I setup in my home.
when I log into the router as admin, all the clients indicate that’s they are connected to the router, and not the satellite.
Do I need to change some of the router settings because my two satellites are connected wireline through the Ethernet backhaul in my home?
Sorry if I’m not making sense, I’m just a dad trying to placate the family complaining about slow WiFi.
SeaMonkey80
Dec 05, 2018Apprentice
LEDMAN888 wrote:
Hi -your network is very similar to the one I setup in my home.
when I log into the router as admin, all the clients indicate that’s they are connected to the router, and not the satellite.
Do I need to change some of the router settings because my two satellites are connected wireline through the Ethernet backhaul in my home?
Sorry if I’m not making sense, I’m just a dad trying to placate the family complaining about slow WiFi.
Hi LEDMAN888, no worries. I understand your issue, as I am experiencing it in the GUI myself with my setup. Ever since the recent update, this has been an issue. Because it is wired to the router, any device connected to the network either to the Satellite or Main unit, will show as being connected to the Orbi Router. If you login directly to either of the Satellites (use their IP address), the GUI will properly show the connected devices to that unit. Also, I have noticed that if you connect via wireless backhaul, you will see that the Main Orbi GUI shows the proper connection states. Netgear will need to figure this out.
As for your slow internet issue, what settings do you currently have? Make sure that daisy chain is disabled. Try disabling MU-MIMO as well (I have it on as I have a few devices that are acapable of MU-MIMO). Also, set your wi-fi channels to fixed channels rather than auto. I used my Mac's wireless diagnostic software to find which channels my neighbors were using so I could select an unused (or not as used) channel. Flooded wifi channels will decrease your speed. Also, I disabled the setting in Advanced Wireless settings relating to neighbor coexistence (I cannot remember what it is called at the moment). It forces your 2.4Ghz radio to use 40MHz channel width. This really helped my 2.4Ghz devices. I have Fast Roaming on as my Apple devices worked better in this configuration with that setting enabled. Hope this helps you troubleshoot.
- LEDMAN888Dec 05, 2018Aspirant
SeaMonkey80 - that was super helpful.
I really appreciate your input.
I disabled the daisy-chain, MIMO, and 2.4Ghz settings.
And I did login directly to the satellites to see what which devices were connected to the satelite..
Everything seems to be working fine now.
Thanks for your help.
One other question. I have 3 Denon Wireless Amps sitting in a closet on the second floor.
I have my Obi router sitting on the first floor, one satellite on the second floor, and one satellite on the third floor. Is it normal for the Amps to be connecting randomly between the router on the first floor and the satellite on the second floor?
Truly thankful...
- SeaMonkey80Dec 05, 2018Apprentice
Thanks for your help.
One other question. I have 3 Denon Wireless Amps sitting in a closet on the second floor.
I have my Obi router sitting on the first floor, one satellite on the second floor, and one satellite on the third floor. Is it normal for the Amps to be connecting randomly between the router on the first floor and the satellite on the second floor?
Truly thankful...
Glad everything is working!
For your 3 Denon Wireless Amps, my guess would be that they are just close enough to form a stable connection to either the satellite or the router. Do you have Fast Roaming enabled? Try disabling it as this could be making them "jump" between the units. You could also try moving your second floor satellite (or first floor router) further away, or relocating the Amps closer to one of the units. Are you seeing any issues with them jumping between the units? Meaning, are there any issues with speed or connectivity to the network?
- LEDMAN888Dec 06, 2018Aspirant
To be fair, i haven't experienced any problems with the music amps switching between router and satellite.
I guess I shouldn't complain since everything is working fine.
By logging directly into the satellites, i can tell which devices are connected to each satellite.
So i guess, by default, all the other devices are connected to the router.
It would be nice if they could somehow make that distinction when you log into the router.
Oh well.
By the way, do you work for Netgear?
You were 1,000X more helpful than the customer support person i got.
Thanks a million!
- ekhalilDec 06, 2018Master
SeaMonkey80 wrote:
............... Ever since the recent update, this has been an issue. Because it is wired to the router, any device connected to the network either to the Satellite or Main unit, will show as being connected to the Orbi Router. If you login directly to either of the Satellites (use their IP address), the GUI will properly show the connected devices to that unit. Also, I have noticed that if you connect via wireless backhaul, you will see that the Main Orbi GUI shows the proper connection states. Netgear will need to figure this out.
...............
This applies only to wired devices when using wired backhaul.
I have wired backhaul. All my wired devices -whether connected to router or satellite- are showing as connected to the router, but the wireless devices are correctly shown as connected to router or satellite in the UI.
- SeaMonkey80Dec 06, 2018Apprentice
ekhalil wrote:
This applies only to wired devices when using wired backhaul.
I have wired backhaul. All my wired devices -whether connected to router or satellite- are showing as connected to the router, but the wireless devices are correctly shown as connected to router or satellite in the UI.
Interesting. I can tell you for a certainty that this is not the case on my setup. It may be time for a complete factory reset to see if that changes. For now, all of my devices, whether wireless or wired connected to the satellite show up as being "wired" to the router in the GUI.
- FURRYe38Dec 06, 2018Guru - Experienced User
This maybe due to the fact that when the back haul is wired, the lan detection considers anything coming across the wired as a wired connections, even if wireless to the satellite. This also happens on non MESH systems with routers and LAN connected wireless APs. Devices show up as a wired connection since the main connection is WIRED. This would be normal behavior. Not sure if NG can make the FW determine to show the difference if a wireless device is connected to a wired RBS unit. I know that my RBS is wired and when wireless devices are connected, it shows up on the RBS as whats connected, however on the router, they show as wired devices coming from the wired RBS.
- ekhalilFeb 18, 2019Master
ekhalil wrote:
This applies only to wired devices when using wired backhaul.
I have wired backhaul. All my wired devices -whether connected to router or satellite- are showing as connected to the router, but the wireless devices are correctly shown as connected to router or satellite in the UI.
I have now the latest beta software and it looks that this is taken care of in that software. So all wired and wireless devices attached to the satellites will show up as connected to the satellites in the Orbi app and the web GUI. The same applies to the router's devices.