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Forum Discussion
Peace_105
Apr 30, 2018Aspirant
My only ONE (1) satellite repeatedly disconnects after AUTO-update of firmware v. 2.1.4.10
Symptom: As title says - the one (1) and only Orbi Satellite goes on cycles: connected , disconnected from the Orbi Router within a few minutes (ie goes Magenta --> Blue --> Magenta --> Blue etc). It...
FURRYe38
Apr 30, 2018Guru - Experienced User
What is the distance between the router and Satellite? Feet?
What channels are you using on the router? Auto? Try manual channel 1, 6 or 11 or 13 on the router. Any unused channel on 5Ghz.
Try disabling MIMO and Fast Roaming as well.
Last resort would be to factory reset both router and satelllite then set up from scratch...
Peace_105
Apr 30, 2018Aspirant
"What is the distance between the router and Satellite? Feet?"
Response: About 30 feet (has not been changed)
"What channels are you using on the router? Auto? Try manual channel 1, 6 or 11 or 13 on the router. Any unused channel on 5Ghz."
Response: Whatever the default are, auto I presume. Not sure where to find these settings?
"Try disabling MIMO and Fast Roaming as well."
Response: These two were already unchecked (disabled) by default.
- FURRYe38Apr 30, 2018Guru - Experienced User
Wireless settings can be found under Advanced Settings, Wireless...
- Peace_105Apr 30, 2018Aspirant
Sry, but it says nothing here about selection of channels as far as I can tell... (see pic)
- FURRYe38Apr 30, 2018Guru - Experienced User
Sorry, lets scroll up to Setup/Wireless
- Peace_105Apr 30, 2018Aspirant
Have tried for 2.4 Ghz Channel 1, same issue (had 5Mhz on channel 36)...
Pretty sure the new firmware messed my system up.
I will factory reset, but not sure I have time (will travel again for another 2 weeks early tomorrow)
Family has to be without wi-fi in half of the home for a while...
Thx for trying