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Forum Discussion
worldofshayan
Jan 13, 2018Apprentice
My ORBI satellites keep disconnecting ( SEE SCREENSHOT )
My ORBI satellites keep disconnecting ( SEE SCREENSHOT ). Why does this keep happening. Also one day the wifi is stellar, and the next day its dismall. Even though the internet connection is rock sol...
Julienpg
Jan 22, 2018Star
Hi Daren,
I have the same issue
I have updated to the latest firmware 2.1.2.18
It's disconnect 5 or 10 time per hours not very easy to watch netflix .... or use my sonos system
Could you help Me ? I am desperate....
2 months with this issue ....
worldofshayan
Jan 22, 2018Apprentice
Buy the Zyxel Multy X. I got it.
Not one issue. Perfect wifi full throughout upstream and down stream. Excellent app and overall stellar performance with no disconnects whatsoever! Epic!!!!
- mbakerApr 08, 2018Guide
I had exactly the same problem with my Orbi Satellites. They'd just randomly drop for 30-60sec and then reconnect. No error ever showed up in the logs.
I raised a ticket with Netgear and they advised me to force my firmware back to V2.0.1.4. That _mostly_ fixed the disconnection issue and also fixed the IP reservation issue (all IP reservations were ignored under V2.1.2.18.
So now I'm mostly OK but still annoyed that IOS devices keep falling off the wifi and local devices (servers, machines) don't register in the DNS so I have to address them by IP rather than name.
Hoping that a future firmware update sets it all right...
- FURRYe38Apr 08, 2018Guru - Experienced User
mbaker wrote:I had exactly the same problem with my Orbi Satellites. They'd just randomly drop for 30-60sec and then reconnect. No error ever showed up in the logs.
I raised a ticket with Netgear and they advised me to force my firmware back to V2.0.1.4. That _mostly_ fixed the disconnection issue and also fixed the IP reservation issue (all IP reservations were ignored under V2.1.2.18.
So now I'm mostly OK but still annoyed that IOS devices keep falling off the wifi and local devices (servers, machines) don't register in the DNS so I have to address them by IP rather than name.
Hoping that a future firmware update sets it all right...
Try disabling Beamforming, MIMO, Daisy Chain and Fast Roaming.Also set a manual channel on 2.4Ghz to 1, 6 or 11 which ever is unused. Any unused channel on 5Ghz.