NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Need help with NETGEAR Orbi
Also don’t see my model type here: Router Orbi: RBR40 Orbi Satellite: RBS40 I am having a problem here I got the router to connect to the app but the satellite has never turned blue at all it ha...
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials when wirelessly connected. The RBS needs to be connected to the RBR.
I would first get the RBS connect while in the same room as the RBR.
For wired back haul:
Set up IP address reservations for each satellite and devices on the router as you add them to the router. The satellites need to be set up via wireless first. Then connect 1 satellite at a time to the ethernet LAN cable. Wait 5 minutes and the top led on the satellite should turn on BLUE. Set up an IP address reservation for the 1st satellite. Continue to do the same thing for the 2nd satellite. Then follow up with your devices.
- I don’t know what FW is on them because I have never made it that far to find out.
The Modem is Motorola Model number: MB7220.
I don’t know many Sq Ft the house is.
Also the time I tried to connect the Router & the Satellite they where right next to each like inches apart & they where both on top of the computer desk we have.
Also I tried connect the Satellite in my bedroom & living room another bedroom & 3 places in the kitchen & no luck at all.
I only have one Satellite & what do you mean by IP Address reservations