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Forum Discussion
TheGuy18
May 13, 2020Guide
Netgear Orbi RBR40 router and satellites low speeds and drop connection
For the last few weeks internet has been dropping off, and is slower than normal. Normal download speeds are around 150Mb/s but most recently I am getting around 20Mb/s. The connection has also fully...
FURRYe38
May 13, 2020Guru - Experienced User
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Has a factory reset and setup from scratch been performed since last FW update?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Set Short preamble instead of Long preamble modes. Save settings and reboot the router and satellite(s).
RBR and RBS should be on same version of FW.
v16 is the most current version of FW.
TheGuy18 wrote:For the last few weeks internet has been dropping off, and is slower than normal. Normal download speeds are around 150Mb/s but most recently I am getting around 20Mb/s. The connection has also fully dropped several times over the past couple weeks. I have called the ISP (Cox) and they claim there is nothing wrong on their end and nothing wrong with the modem. I recently updated the router and satellites to the most recent firmware (.32 and .30), but that only seems to have worsened the situation.