NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Netgear Orbi RBR40 router and satellites low speeds and drop connection
For the last few weeks internet has been dropping off, and is slower than normal. Normal download speeds are around 150Mb/s but most recently I am getting around 20Mb/s. The connection has also fully...
Them CM700 has some historical known issues: http://www.badmodems.com
Yes I would power OFF The ISP modem for 1 minute then back ON, while that happens, factory reset the RBR and setup from scratch. You can turn off the RBS and if you use the same SSID name and PW after the reset on the RBR, turning On the RBS will let it reconnect with out a re-sync.
20 feet is too close between the RBS and RBR. 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected.
There is newer FW available to try as well:
I did the sofware update on both satellites and the router, then did a factory reset afterwards, and unfortunately the issues have not gone away.
With just the RBR alone, turn OFF the RBS. See if the problem remains. IF no, turn on 1 RBS.
Besure the distance between the RBR and RBS is 30ft or more.