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Forum Discussion
Netgear Orbi won’t work with Disney+ anymore
Recently my Disney+ account expired and I got a different one but now none of my devices will work with it. All other streaming platforms work fine and if I turn off my WiFi and use cellular data I can run the app fine on my MacBook and phone. The internet speed is also good, anywhere from 100-200Mbps. I tried resetting both modem and the Orbi Netgear and deleting and reinstalling all the apps and nothing. Not sure if this is a problem with our internet provider or with the Netgear but I figured maybe there was something deep in the router setup I might have to change and not sure where to begin. Factory reset?
3 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?If all other devices and app servies work, then this maybe a DIsney issue. Orbi would block something unless you configured something.
Especially if you had Disney + before working on Orbi before it expired...
Be sure Armor and or Cicle are not enabled on the RBR.
It's not you, its the Orbi
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-not-working-with-Orbi-Router/m-p/1898291/highlight/true
https://community.netgear.com/t5/Circle-Smart-Parental-Controls/Disney-not-working-with-Orbi-Router/m-p/1897937#M2367
Paulkara wrote:
Recently my Disney+ account expired and I got a different one but now none of my devices will work with it. All other streaming platforms work fine and if I turn off my WiFi and use cellular data I can run the app fine on my MacBook and phone. The internet speed is also good, anywhere from 100-200Mbps. I tried resetting both modem and the Orbi Netgear and deleting and reinstalling all the apps and nothing. Not sure if this is a problem with our internet provider or with the Netgear but I figured maybe there was something deep in the router setup I might have to change and not sure where to begin. Factory reset?Any progress on this?
Paulkara wrote:
Recently my Disney+ account expired and I got a different one but now none of my devices will work with it. All other streaming platforms work fine and if I turn off my WiFi and use cellular data I can run the app fine on my MacBook and phone. The internet speed is also good, anywhere from 100-200Mbps. I tried resetting both modem and the Orbi Netgear and deleting and reinstalling all the apps and nothing. Not sure if this is a problem with our internet provider or with the Netgear but I figured maybe there was something deep in the router setup I might have to change and not sure where to begin. Factory reset?
