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Forum Discussion
network is offline
INTERNET CONNECTION PROBLEMS
The wifi shows on the phone but it does not have internet.
I had restart modem and waiting more than 5mins.
I had tried cable plugged in to internet port and modem port.
Orbi shows white color and attached one with bule color. after shows have orbi wifi. the Orbi shows pink color and no internet from connected ORBI.
How can I make connection to the internet?
1 Reply
It will help if you specify the model of Orbi and the brand/model number of the internet modem.
You are correct that the yellow (WAN) port on the Orbi should be connected to the single (one) ethernet port on the modem.
Power off both the Orbi and the modem.
Power on the modem and wait for it to get established. (at least two minutes, maybe three)
Power on the Orbi and watch the lights.
https://kb.netgear.com/31030/What-do-the-LEDs-on-my-Orbi-mean
It appears you are using the Orbi "app" to set it up?
