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Forum Discussion
Network worked fine then "Connected with problems"
I have an Orbi RB40 with 2 satellites. We have Firesticks on all of the TV's, which we stream our Playstation Vue service. It has worked fine until this weekend when my daughters TV said Home Was Unavailable and Connected With Problems. I tried resetting the firestick attached and it did no good. I took my son's working firestick and swapped with it to see if it was firestick related. It no longer will connect to the internet. Our other 3 TV's were working fine but i rebooted the modem and Orbi router, to see if I could restablish protocols. This kicked out my living room TV and it now says the same. I still have 2 working TV's/firesticks but 3 are out of commission. Any ideas on why this might have happened and how I can fix?
5 Replies
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-routerWhat channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?Try enabling Beamforming and MIMO(MIMO may or maynot be needed) and WMM. Under Advanced Tab/Advanced Settings/Wireless Settings
Try disabling the following and see:
Armor, Circle, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).Has a factory reset and setup from scratch been performed since last FW update?
https://kb.netgear.com/31486/How-do-I-reset-my-Orbi-system-to-factory-default-settings
https://www.youtube.com/watch?v=ePZSc7vnRlQ
Rangela wrote:I have an Orbi RB40 with 2 satellites. We have Firesticks on all of the TV's, which we stream our Playstation Vue service. It has worked fine until this weekend when my daughters TV said Home Was Unavailable and Connected With Problems. I tried resetting the firestick attached and it did no good. I took my son's working firestick and swapped with it to see if it was firestick related. It no longer will connect to the internet. Our other 3 TV's were working fine but i rebooted the modem and Orbi router, to see if I could restablish protocols. This kicked out my living room TV and it now says the same. I still have 2 working TV's/firesticks but 3 are out of commission. Any ideas on why this might have happened and how I can fix?
