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Networking dropping after firmware update
I have an RBR40 Ordbi Router, and the network keeps dropping. Not just losing internet access, but dropping connectivity all together. Has anyone else experienced this? I don't think it is an ISP issue as the whole WIFI network goes down. Should I do a factory reset? Any other thoughts?
That seemed to have worked. Thank you!
9 Replies
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Is the Orbi system operating in Router or AP mode?What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between RBR and RBS to begin with depending upon building materials when wirelessly connected. https://kb.netgear.com/000036466/How-far-should-I-place-my-Orbi-satellite-from-my-Orbi-router
Any Wifi Neighbors near by? If so, how many?Hello- The firmware version is V2.5.1.16. The modem is a Arris TM1602. We haven't had a problem until today, seemingly after the firmware update. Orbi is in Router mode (I believe). Home is 3,000 SF, and the satelitte was within 30 feet. However, I've unplugged the satellite to see if that was the problem. Couple of WiFi neighbors nearby.
Has a factory reset and setup from scratch been performed since last FW update? Something to try..
