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Forum Discussion
FURRYe38
Mar 01, 2019Guru - Experienced User
New - NetGear Orbi 20/40 Series Firmware Version 2.3.0.28
This new version of FW is ONLY for the 20 and 40 series Orbi systems. RBR20, RBS20, RBK20, RBK22, RBK23, RBR40, RBS40,RBK40, RBK43, RBK44
New Features and Enhancements:
Adds customer firmwa...
tinah
Mar 17, 2019Aspirant
I forgot to add that I can’t delete the corrupted download. I don’t see any way to do that. I’ve never had an issue deleting an unwanted file until this one.
- FURRYe38Mar 19, 2019Guru - Experienced User
Were you able to get this downloaded correctly?
tinah wrote:
I forgot to add that I can’t delete the corrupted download. I don’t see any way to do that. I’ve never had an issue deleting an unwanted file until this one.
- tinahMar 20, 2019Aspirantre my orbi rbr20.
my orbi is connected to the Arris media gateway provided by my cable/internet provider. i attached a photo that indicates how it is connected. i’m not sure if it is a wired connection or wireless. it is a bit confusing to me since the white internet cable is going to the gateway. The black ethernet cable is going to my garage door opener gateway.
i am going to attempt to download the file now using a browser other than firefox that i used last time.- michaelkenwardMar 20, 2019Guru - Experienced User
It would appear from that picture that you own a modem/gateway that is also a router.
Does it have a make and model number?
You may have to change some settings on the router or the Orbi to get them to play nicely together.
- tinahMar 20, 2019Aspiranti just downloaded it again after deleting the other download. same thing happens. i select to unzip all, i don’t see that anything is happening after i accept the location for the file. if i try to open the downloaded file i still get a message that the “disc image file is corrupted” this happens every time. i don’t know if i’m doing the right steps after the download by asking it to unzip. there are no instructions telling me what is supposed to happen and how to manage an update/ downloads. i go to my PCdownloads and see the 2 zipped files, document and disc image file.
same corrupt file downloads every time- michaelkenwardMar 20, 2019Guru - Experienced User
tinah wrote:
if i try to open the downloaded file i still get a message that the “disc image file is corrupted” this happens every time.You are not supposed to "open" the file. The idea is that you go through the manual firmware update process and "upload" the file to the hardware.
There is support for the Orbi WiFi System, including a manual, somewhere at the end of this link:
>>>> Orbi RBK50 | WiFi System | NETGEAR Support <<<<
See the section Manually Update Firmware.