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Forum Discussion
FURRYe38
Feb 25, 2019Guru - Experienced User
New - NetGear Orbi Firmware Version 2.3.0.32 now available...
FW 2.3.0.32 is now available on our support site :
https://www.netgear.com/support/product/RBK50.aspx#download
RBR/RBS 50 Series Only.
To manually update the firmware, there is a need to ...
Beer79
Mar 05, 2019Aspirant
I have also noticed drop in WiFi performance, this happened before the latest firmware. Satellite and backhaul are all showing strong 5ghz performance, but on the main router the 5ghz performance has been halved even when right on top of the router. Not sure if the internal 5ghz radio has failed? 2.4ghz is strong across the board, have done factory resets have tried to revert firmware back to older versions but still nothing seems to improve the 5ghZ signal strength on the router.
orbilov
Mar 05, 2019Apprentice
If performance is bad at point blank range it does sound like a hardware issue. Is the hardware under warranty?
- Chuck_MMar 05, 2019Mentor
You may need to explain a few things.... not sure when you purchased your unit... it comes with a period of warranty.
If performance is bad, I would start out by updating firmware to the .32 version and then fully explaining your setup here and what you think your issues are.
I would do that under a new thread to gain the full attention of all.
- Beer79Mar 05, 2019AspirantThis is my 2nd replacement unit as the first setup the wall satellite decided to brick itself when an automatic firmware installation happened around 5 months ago. So have had the replacement around 4 months all seemed to work ok at first. Noticed the drop in WiFi around a month ago but put it down to a bug in the firmware, so have waited for a new release to see if the problem would rectify itself.
Both units are on the latest available firmware from the orbi site, The rbr40 is in the hallway in ap mode as the current providers router is set in bridge mode with an ethernet connection between the two. The wall satellite (rbw30) is set up around 10 meters from the rbr40 in another room plugged in around a metre from the ground. Using WiFi anyalzer app on Android phone when standing directly above rbr40 the signal strength shows 60dBm walk a metre away from the rbr40 and the signal drops to 80dBm. For all other signals whether it's the wall satellite 5ghz or 2.4 or 2.4ghz on the rbr40 the signal strength is hitting 40dBm or higher and the same for the backhaul channel on the rbr40 that shows 30dBm when on top of router. Have changed channels, played around with various settings, transmitter power, fast roaming etc. But the problem still exists that's what makes me think it could be a hardware problem, potentially a faulty 5ghz radio transmitter?? The 5ghz network still works within the house but all devices are connecting to the wall satellite and refuse to connect to the 5ghz router as the signal is too weak. Looks like I may have to return the item back to Amazon or put up with the defect??- orbilovMar 05, 2019ApprenticeYou should not have to tweak.. sounds like hardware. Best to take care while under warranty.