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Forum Discussion
New - NetGear Orbi Firmware Version 2.3.0.32 now available...
FW 2.3.0.32 is now available on our support site :
https://www.netgear.com/support/product/RBK50.aspx#download
RBR/RBS 50 Series Only.
To manually update the firmware, there is a need to ...
I'm a new Orbi user. Set everything up few days ago and last night did a two step manual firmware upgrade to this latest version. Everything seems to operate ok so far, although one iphone had to be rebooted to see the wifi (sounds crazy that was only required for one wifi device). Anyhow, I noticed the Armor advertised in the new firmware so wanted to see what that was about but have no idea how to activate it. It does not seem possible at all via computer (browser), so I downloaded the Orbi app to my Android phone to see if that would work. I was able to connect to the router and app seems to work fine, with exception when I select Security button I get message 'Orbi - Device is off-line'. No idea what to make of this since the device is obviously not off-line (I am able to use that same app to run speed test, see network map, etc).
Does Armor actually work on Orbi, or is the new firmware only placholder for service that will be rolled out to this router?
I would post your question here:
tgltgl wrote:
I'm a new Orbi user. Set everything up few days ago and last night did a two step manual firmware upgrade to this latest version. Everything seems to operate ok so far, although one iphone had to be rebooted to see the wifi (sounds crazy that was only required for one wifi device). Anyhow, I noticed the Armor advertised in the new firmware so wanted to see what that was about but have no idea how to activate it. It does not seem possible at all via computer (browser), so I downloaded the Orbi app to my Android phone to see if that would work. I was able to connect to the router and app seems to work fine, with exception when I select Security button I get message 'Orbi - Device is off-line'. No idea what to make of this since the device is obviously not off-line (I am able to use that same app to run speed test, see network map, etc).
Does Armor actually work on Orbi, or is the new firmware only placholder for service that will be rolled out to this router?
Thanks for quick reply and that link. After quick read of that thread I've decided to stay away from Armor until they fix the issues. Seems pretty clear it's not ready for widespread use if basic activation types of errors are still reported - and the fact that it's not even possible to activate in browser and only on phone apps (if they happen to work) is another indication it's not ready - really hard to believe this is actually the case so maybe I'm missing something there as well.
tgltgl wrote:
Thanks for quick reply and that link. After quick read of that thread I've decided to stay away from Armor until they fix the issues. Seems pretty clear it's not ready for widespread use if basic activation types of errors are still reported - and the fact that it's not even possible to activate in browser and only on phone apps (if they happen to work) is another indication it's not ready - really hard to believe this is actually the case so maybe I'm missing something there as well.
I don't know about that. Yes it's true that the web GUI from PC doesn't seem to do anything more than display the current state of activation. However I was able to activate my trial license from the app in iPhone. The feature can be both activated and deactivated from the app. I decided to leave mine off as I don't really get what it's doing for me other than sending messages about when new devices are joined to the network.
