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New - NetGear Orbi Firmware Version 2.3.0.32 now available...
FW 2.3.0.32 is now available on our support site :
https://www.netgear.com/support/product/RBK50.aspx#download
RBR/RBS 50 Series Only.
To manually update the firmware, there is a need to ...
Before the upgrade - everything was ok in ORBI RBK53 ... Download speed was about 57 Mbps and upload speed about 17 Mbps .
After the upgrade (which went well with no issues) the both upload and download speeds are not exceeding the 9.5 Mbps . I tried alot of configuration and reset factory settings but with no use . I opened a ticket with the support but still the problem persist and still have the issue .
Please support to resolve the issue or at least provide the steps to return back to the old firmware .
Just to highlight that I am using ORBI from just 3-4 days and this experices is not good for new users
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the Mfr and model# of the ethernet switch if one is in the configuration.
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
Speed testing with wired or wireless connections?
Not everyone is having a bad experience with new FW.
HannoosH wrote:
Before the upgrade - everything was ok in ORBI RBK53 ... Download speed was about 57 Mbps and upload speed about 17 Mbps .
After the upgrade (which went well with no issues) the both upload and download speeds are not exceeding the 9.5 Mbps . I tried alot of configuration and reset factory settings but with no use . I opened a ticket with the support but still the problem persist and still have the issue .
Please support to resolve the issue or at least provide the steps to return back to the old firmware .
Just to highlight that I am using ORBI from just 3-4 days and this experices is not good for new users
- ISP speed and Wifi Speed are not the same Thing. Has Furrye38 mentioned repeated wired tessts would confirm what internet speed is available. Cable modem provided internet can be highly variable for the same household by time of day and what neighbors are doing etc. Fiber like Fios is
Much more consistent and sycronous (same)(download/upload speed from isp is indicator of services that will be much less variable generally).
Orbi Rbk53 system should be providing a mimimim of over 100Mbs and in most set ups 200 to 800Mbs. Distance, walls building material, floors not with standing. When i first put out my RBK53 system i tried different placements and learned that i could arrange some of them in different locations then prior equipment , but some of my home required same as before closer placement and less walls. That is 2 walls and around 30 feet were fine, 3 walls 40 feet were not. 3 Walls provided only around 60Mbs at best.So far no major issues, I am using in AP mode.
After the upgrade, the Guest SSID was being broadcast even though it was disabled, odd but easy enought to fix. All my devices (40+) ignored the satellites and connected to the router. Once I unchecked daisy chain, devices started connecting to satellites again.
Internet went down while I was eating lunch. When I investigated by trying to log on to router at my desktop, a new page popped up informing me that I was a new user and needed to go through the Orbi router setup process. After an hour, I finally got it set up and discovered that my original settings had all been changed. It also required me to change my admin password. After another half hour I think it is now set up the way it was this morning.
One good note was that the firmware remained at 2.3.0.32.
Interesting way to waste part of my day.