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Guytech's avatar
Guytech
Apprentice
Apr 26, 2017

New Netgear Genie app drains iPhone battery quickly

Has anyone else noticed a significant batery power drainage with the new Genie app? I noticed it while playing around in network map. One can actually see how the percentage drops down. Maybe someone can give the tech guys a heads-up on this?

Troubleshooting

5 Replies

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  • DarrenM's avatar
    DarrenM
    Sr. NETGEAR Moderator
    Apr 27, 2017

    Hello Guytech

     

    Are you saying you are seeing the drainage when using it or with it running in the background or both?

     

    DarrenM

    • Guytech's avatar
      Guytech
      Apprentice
      Apr 27, 2017

      Hi Darren

      I noticed it when connected to my local network and seems only when browsing around in the network map section. I did not notice the same issue when connected remotely with the same app. Running in the backround did not cause any significant battery drainage.

      Thanks

       

      • DarrenM's avatar
        DarrenM
        Sr. NETGEAR Moderator
        Apr 27, 2017

        Thanks for the info I will look into it and report the issue.

         

        DarrenM

  • Guytech's avatar
    Guytech
    Apprentice
    May 12, 2017
    Yes, this is definitely still a problem. I hope it will get fixed soon...