New Orbi firmware 2.1.2.18 update issues?

davida425
Guide
Jan 17, 2018
For some reason, the satelite firmware V2.1.2.18 manual upload keeps saying the file is incorrect and will not upload! The Online update shows Update failed. Any suggestions?
- joknutsen
  Guide
  Jan 17, 2018
  I had this when I was mixing my router and sat images. try downloading again and make sure you are uploading the right image.
  - davida425
    Guide
    Jan 17, 2018
    It is RBS50-V2.1.2.18.img. Isn't this correct?
- harald77
  Aspirant
  Jan 21, 2018
  I got the same reply, which is: "This firmware file is incorrect! Please get the firmware file again and make sure it is the correct firmware for this product."
  
  I am not able to update the firmware in neither the online update nor the manual update tab under firmware update. I am very certain I have tried downloading the firmware for my RBS40 sat. The filename used is RBS40-V2.1.2.18.img.
  Any suggestions for how to solve this?
  - GEB222
    Guide
    Jan 21, 2018
    Almost the same here :
    Firmware check shows :
    "Router RBR40 : RBR40 V2.1.2.18 No new firmware version available."
    "Satellite RBS40 : Orbi Satellite-1 V2.1.1.16 Service unreachable"
    
    and no way to update satellite manually ("This firmware file is incorrect! ...")
    ???
kennyj
Aspirant
Jan 18, 2018
kennyj wrote:
dkunath wrote:
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you may have.

Thanks,
Dave
Updated to the new firmware about an hour ago.

Attached devices all reporting ok except for Ring (reporps connection type unknown). It now seems to take a bit of time for the attached devices to populate. Sat. reported as not connected but about 12 seconds later it reported good. This was not the case with the prior beta 211 software which populated the devices instantaneously and correctly. Will monitor.
Did a power cycle on both the router and the sat along with 3 refreshes, Attached devices are now reporting correctly. Will monitor.
kennyj
Aspirant
Jan 20, 2018
kennyj wrote:

Updated to the new firmware about an hour ago.

Attached devices all reporting ok except for Ring (reporps connection type unknown). It now seems to take a bit of time for the attached devices to populate. Sat. reported as not connected but about 12 seconds later it reported good. This was not the case with the prior beta 211 software which populated the devices instantaneously and correctly. Will monitor.
Same for me on Ring but a power cycle on Router + Sat took care of that. Needed to wait about 5 minutes for things to update on the connections.
- Gtramsey2000
  Guide
  Jan 20, 2018
  Still getting disconnects where the orbi even disappears from the available WiFi connections altogether.
  Anyone know what the last stable version was? I’ve resigned myself to having to do a manual roll back and stop automatic updates.

Forum Discussion

New Orbi firmware 2.1.2.18 update issues?