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Forum Discussion

dkunath's avatar
dkunath
Star
Jan 17, 2018

New Orbi firmware 2.1.2.18 update issues?

I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50.  Has anyone installed this version, and has there been any issues after the installation.  Please provide any details that you...
Installation
itzcoatl13's avatar
itzcoatl13
Guide
Jan 19, 2018

Hi,

 

The router updated itself to version 2.1.2.18 and I've had a lot issues with my network. My Note 8, two of my laptops and my Lyric Thermostat no longer connect to the wifi. I got around it by giving the devices a static address. It's been a bad situation.

  • NunyaBeezwax's avatar
    NunyaBeezwax
    Aspirant
    Jan 19, 2018

    I just logged into the Orbi app on my iPad and after poking around noticed this:

     

    RBR = 2.1.2.18

    RBS = 2.1.1.16

     

    I haven’t touched anything since unboxing and installing the Orbi & satellite in November, and I didn’t change any settings at that time — just plugged them in.

     

    Do I need to have the same version on both?

     

    Is the something I need to do to update this or will it do it on its own?

     

    Thanks.

     

     

    • DarrenM's avatar
      DarrenM
      Sr. NETGEAR Moderator
      Jan 19, 2018

      NunyaBeezwax

       

      Yes you need to get your satellite on the .18 firmware log into your orbi unit and check for firmware and update all units to the latest firmware.

       

      DarrenM

    • UCFBBIRD's avatar
      UCFBBIRD
      Tutor
      Jan 19, 2018

      Nunya,

       

      Yes, both units should be running the same firmware version. If not showing up in the firmware section (Advanced>Firmware Update) as an avaible update for the RBS, you can download it from Netgear's Down Load Center and then do a manual update. 

       

      https://www.netgear.com/support/download/

       

      Enter RBS50 and the available Firmwares will populate, download and save it to a location you can find.  You may have to unpack the zip folder file to the same folder.  Then go to Manual Update and browse to the location you saved the v.18 firmware, upload it to the RBS50 and follow instructions from there.  You also may need to reset both units once the RBS Firmware is installed.

    • NunyaBeezwax's avatar
      NunyaBeezwax
      Aspirant
      Jan 28, 2018

      Well I finally got my update, 

       

      Sudden connection issues forced me to reboot my RBK and RBS,

       

      Then the Orbi iPad app alerted an update available and I downloaded and updated through the app with no fuss or issues so far.

       

      Thanks to those who replied to help.

  • UCFBBIRD's avatar
    UCFBBIRD
    Tutor
    Jan 19, 2018

    Hi Itz,

     

    Do you hve a satellite, and is it also updated to the latest firmware?

     

    Thanks!