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Forum Discussion
dkunath
Jan 17, 2018Star
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you...
pedrore
Jan 26, 2018Guide
I have the RBK50 (RBR50 + RBS50) and have been suffering with intermittent reboots for months. The .18 firmware has not helped, I get anywhere from a few hours, to one-three days before my WiFi drops and I see that my router is rebooting on its own. Incredibly frustrated. I am still within the one-year hardware warranty but no longer within the 90-day support window, so apparently this community is my only option and there are no answers from Netgear here.
AmitR
Jan 26, 2018NETGEAR Employee Retired
Please contact support and they'll help you.
- Gtramsey2000Jan 26, 2018Guide
Hi Netgear. Do you recommend that everyone who is having problems contact the support?
- itzcoatl13Jan 26, 2018Guide
You suggest that we should contact support, but that means we have to pay for it. We should get free support, it's your update that broke the system.