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Forum Discussion
dkunath
Jan 17, 2018Star
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you...
Rip_93
Jan 28, 2018Aspirant
It looks like Google play services update rolled out to most of my Google devices (too many to check). Everything is back to normal. It's hard to beat the orbi speeds. Tried 3 other mesh systems during these issues and didn't see any improvement other than stability at the time. Orbi seems to be the fastest and best coverage for my needs and roaming from satillite to satillite works very well. Solid signal in every corner of my house.
stormlight
Jan 28, 2018Tutor
Add me to list of people experiencing wifi drops with the satellites. I have the Orbi since January 2017 and once I set it up, I experienced no issues what so ever for over 11 months.
For almost a year, my Orbi ran perfectly in AP mode behind a Fios Quantum Gateway G1100. Then we switched providers, set up the new Motorola MB8600, factory reset the Orbi to router mode. Reset the same basic configuration settings, and have had nothing but problems ever since. Initially, the absolute only changes were the change in hardware and the change from AP mode to router mode on the orbi. We have experienced wifi drops almost constantly now. Our devices say we're "connected, no internet". If I login to Orbi, it shows the satellites and devices connected but the devices have no internet. We also have a PS4 wired to one of the satellites, it also looses internet connection.
So then I tried different combinations of Beamforming, MU-MIMO and Fast Roaming on and off. Daisychain is off, as it should be for my satellite placement. I tried rolling back the firmware and then the 2.1.2 beta firmware. I was on the same firmware (2.0.0.74) before and after the change from AP mode to router mode and the change in hardware. So it seemed unlikely the firmware by itself is the issue. With the beta however, things actually seemed to stabilize after a couple of days. Still experienced an occassional wifi drop but only every few days.
For the last few days, family is complaining about internet again. Now I see the Orbi's firmware were updated to 2.1.2.18. Anyway to know when the firmware was updated? Not sure how much longer I'm willing to put up with this. The Orbi was great when it worked, but if it's satellites aren't going to work correctly, might just have to return it.
- Richard1864Jan 28, 2018LuminaryI saw you’re using a Motorola smartphone, which uses Android. Be advised that Google released some updates that fix most if not all of the problems you’re reporting. Go to the Play Store and get the updates there for Chromecast. Also check for updates to Android on your smartphone in Settincs. Those updates should help a lot with your issues.
- stormlightJan 28, 2018Tutor
The motorola MB8600 is a cable modem not a smartphone. I am, however, aware of the reported issues with google/android devices. We do have android phones and they are all up to date on software and apps. As I said, everything worked perfectly, even with our android devices, until I switched from the router to the modem and Orbi from AP mode to router mode. All available updates to the androids devices and apps have been applied; it has made no difference. The issues continue. Because of the timing and circumstances, I find it hard to believe the issue lies anywhere but with the Orbi, but thank you for the suggestion.
- DudeDadJan 28, 2018ApprenticeI see many comments about google and android issues. The only google devices I have is are a Google Home and a Sony TV. No issues with either. All other computers, phones and tablets are Apple. I also have non-Apple/Google devices attached (Sonos, Lutron, Chamberlin garage doors, etc).
It sssms like Google and Netgear are not playing well together. Wouldn’t that be nice if they talked to each other?