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Forum Discussion
dkunath
Jan 17, 2018Star
New Orbi firmware 2.1.2.18 update issues?
I noticed that there was a new firmware version 2.1.2.18 for Orbi RBK50. Has anyone installed this version, and has there been any issues after the installation. Please provide any details that you...
djv323
Feb 10, 2018Tutor
All, I have suffered the same fate as all of you. Drops, reboots, pure hell.
Well I can confirm that I have fixed the problem that impacted the Orbi system. I have a TP-Link router because I do have a lot of wired connections, which the Orbi system is hooked in to. The TP-link router had the wrong time set, 1 hour behind. This setting caused my TiVO Mini to lose connection about every 3 days.
After I changed the router to the proper time, nothing has lost connection, dropped, etc., for 2 weeks now, including the Orbi. So please, if you have a router please check the time on it. If it's wrong, set it correctly and your problems will be over, just like mine!
doccelo
Feb 10, 2018Star
wrote:All, I have suffered the same fate as all of you. Drops, reboots, pure hell.
Well I can confirm that I have fixed the problem that impacted the Orbi system. I have a TP-Link router because I do have a lot of wired connections, which the Orbi system is hooked in to. The TP-link router had the wrong time set, 1 hour behind. This setting caused my TiVO Mini to lose connection about every 3 days.
After I changed the router to the proper time, nothing has lost connection, dropped, etc., for 2 weeks now, including the Orbi. So please, if you have a router please check the time on it. If it's wrong, set it correctly and your problems will be over, just like mine!
Just checked my Orbi Router and the Time Zone was set incorrectly. Not sure when that got switched or if I just forgot to set it. Will see if changing it to the correct zone improves anything.
- djv323Feb 10, 2018Tutor
If you are going straight off your internet provider modem, 10-4. If you are not and there is a router prior to getting to your Orbi, please check it as well. However, i would imagine if your Orbi isn't matching your ISP's date and time it would cause what I was experiencing as well. Let me know how it turns out!
- CerealFeb 10, 2018Tutor
Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around.
My patience is at an all time low with this.
- kennyjFeb 11, 2018Aspirant
wrote:Ever since 2.1.2.18 my RBR50/RBS50 AP Mode setup will not go above 10-20Mbps download on any device I test from (tablets, phones, laptops). I have verified via wired connection my internet is functioning properly (120/10). The devices can be connected on 2.4 or 5Ghz, it doesnt matter just slow speeds all around.
My patience is at an all time low with this.
Hang in there kid. I had mine in AP mode and got fast speed so I know it can be done.
Others will likely come up with other suggestions but here goes my take.
1) Make sure that the firmware on both the router and sat unit(s) are the same.
2) I would disconnect any sat unit that you have and start with just the router
3) Unhook all cat 5 cables from the Orbi router except for one that goes from your computer to the Orbi router
4) Turn off all wireless devices (Android, tables, phones, TV's, DVD players) that would likely want to connect to the Orbi
5) Power cycle the cable modem, router, Orbi and computer
6) After power up and waiting 4 minutes, check the Orbi.
Make sure that everything looks OK
(only Orbi and PC connected, all have IP addresses, etc)
6) Run your speed test. If not high speed, then I suspect
A) Maybe bad cat 5 cables - Try swap out what you have
B) Orbi might be bad - wait for others for suggestions before swapping out
C) The router up ahead of the Orbi might not be configured properly - possibly
D) Something else you might have failed to mention in your post - more than likely
You have a router ahead of the Orbi in AP mode?
Networking is like a bowl of cherries.
You don't want to eat the stems.