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New Orbi Installation Fail
Tried to install a new Orbi router and 2 satellites this weekend and failed. I have FTTH with Centurylink and did my research on what steps I needed to take for correct VLAN tagging. I had everything ...
- It is in router mode. I used your option 1 from above. I disabled the ISP WiFi radios and put it into transparent bridge mode (with correct VLAN ID setting) and entered my PPPoE credentials into the Orbi Setup.
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?
What WPA security modes are you using?
Try disabling the following and see:
MIMO, Daisy Chain, Fast Roaming, IPv6 and Set 20/40Mhz Coexistence to 40Mhz only. Save settings and reboot the router and satellite(s).
If you updated to recent FW v.210, try enabling Daisy Chain. Some have mentioned that this seems to be working in reverse order, enabling means disabled actually.
Modem Combo Units:
Couple of options,
1. Configure the modem for transparent bridge mode. Then use the Orbi router in router mode. You'll need to contact the ISP for help and information in regards to the modem being bridged correctly.
2. If you can't bridge the modem, disable ALL wifi radios on the modem, configure the modems DMZ for the IP address the Orbi router gets from the modem. Then you can use the Orbi router in Router mode.
3. Or disable all wifi radios on the modem and connect the Orbi router to the modem, configure AP mode on the Orbi router. https://kb.netgear.com/31218/How-do-I-configure-my-Orbi-router-to-act-as-an-access-point and https://www.youtube.com/watch?v=H7LOcJ8GdDo&app=desktop
Ill do my best to answer your questions:
FW version: unknown - I cant access my orbilogin page/settings even with a hardwired connection to my Orbi. I’m hoping this changes once my Centurylink connection is repaired.
Not sure of my ONT manufacturer and model # specs but can look tonight. My router is a Zyxel FR1000Z.
My home is about 2500 sq ft but intend to setup a satellite in a shed in my yard too. Preliminary testing shows that this will work given satellite spacing, however during setup, ive setup satellites in close proximity to my router.
I’m using Auto for channels.
Yes to neighbors with WiFi.
Once I can figure out how to access my orbilogin page, I will be able to play with and modify the settings you mention but first I need to be able to access these settings.
FW version: unknown - I cant access my orbilogin page/settings even with a hardwired connection to my Orbi. I’m hoping this changes once my Centurylink connection is repaired.
Not sure of my ONT manufacturer and model # specs but can look tonight. My router is a Zyxel FR1000Z.
My home is about 2500 sq ft but intend to setup a satellite in a shed in my yard too. Preliminary testing shows that this will work given satellite spacing, however during setup, ive setup satellites in close proximity to my router.
I’m using Auto for channels.
Yes to neighbors with WiFi.
Once I can figure out how to access my orbilogin page, I will be able to play with and modify the settings you mention but first I need to be able to access these settings.
If this is your ISP modem or Gateway:
https://www.zyxel.com/us/en/uploads/images/ds_fr1000z.pdf
Then please try one of the 3 suggestions regarding Modem combo units with the Orbi.
You may need to factory reset the ORbi router and walk thru the setup wizard with a wired PC connected.
You maybe seeing a IP address confict with the ISP Modem and the Orbi router.
- Ok, thanks. I’ll try the factory reset on the Orbi and provide an update on the setup after the ISP technician visit tomorrow.
Thanks for the guidance!Let us know how it goes...