NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Solved
New Orbi Installation Fail
Tried to install a new Orbi router and 2 satellites this weekend and failed. I have FTTH with Centurylink and did my research on what steps I needed to take for correct VLAN tagging. I had everything ...
- It is in router mode. I used your option 1 from above. I disabled the ISP WiFi radios and put it into transparent bridge mode (with correct VLAN ID setting) and entered my PPPoE credentials into the Orbi Setup.
Ill do my best to answer your questions:
FW version: unknown - I cant access my orbilogin page/settings even with a hardwired connection to my Orbi. I’m hoping this changes once my Centurylink connection is repaired.
Not sure of my ONT manufacturer and model # specs but can look tonight. My router is a Zyxel FR1000Z.
My home is about 2500 sq ft but intend to setup a satellite in a shed in my yard too. Preliminary testing shows that this will work given satellite spacing, however during setup, ive setup satellites in close proximity to my router.
I’m using Auto for channels.
Yes to neighbors with WiFi.
Once I can figure out how to access my orbilogin page, I will be able to play with and modify the settings you mention but first I need to be able to access these settings.
FW version: unknown - I cant access my orbilogin page/settings even with a hardwired connection to my Orbi. I’m hoping this changes once my Centurylink connection is repaired.
Not sure of my ONT manufacturer and model # specs but can look tonight. My router is a Zyxel FR1000Z.
My home is about 2500 sq ft but intend to setup a satellite in a shed in my yard too. Preliminary testing shows that this will work given satellite spacing, however during setup, ive setup satellites in close proximity to my router.
I’m using Auto for channels.
Yes to neighbors with WiFi.
Once I can figure out how to access my orbilogin page, I will be able to play with and modify the settings you mention but first I need to be able to access these settings.
If this is your ISP modem or Gateway:
https://www.zyxel.com/us/en/uploads/images/ds_fr1000z.pdf
Then please try one of the 3 suggestions regarding Modem combo units with the Orbi.
You may need to factory reset the ORbi router and walk thru the setup wizard with a wired PC connected.
You maybe seeing a IP address confict with the ISP Modem and the Orbi router.
- Ok, thanks. I’ll try the factory reset on the Orbi and provide an update on the setup after the ISP technician visit tomorrow.
Thanks for the guidance!Let us know how it goes...
- Internet connection is back and I successfully setup the Orbi router and satellites. Thanks for the help!