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Forum Discussion
andykerslake
Feb 06, 2017Star
New Orbi Setup now no disconnects on iPad and other devices
I have just installed a new orbi setup with router and 1 x satellite. I struggled for 2 days trying to work out why some devices iPad 2 and an Android Phone were disconnecting on a very regular b...
Slyke
May 24, 2017Guide
Did that fixed your problem? I am experiencing the same problem as you described, sudden and regular disconnection on some of the ipad at home. Other devices seem to work with no problem but I ADS are suddenly disconnected (I have even the latest version)
Thank for the feedback you can provide me
andykerslake
May 24, 2017Star
Yes it did fix all the disconnects. The problem only affected Apple devices.
I have not tried turning back on the 2.4Ghz as the current setup works, and I do not need that band.
Andy
- Sevi2May 25, 2017Tutor
Just bought unit from Best Buy while on sale and got it up and running ok.
Wired connection was over 100Mps while wireless was a paultry 2MPS.
Went into my laptop's wireless adapter and switched from "Prefer 5Ghz" to "No preference" and BAM! 120MPS on wireless too.
I have to admit, as a new customer i am really impressed with the system, router on one corner of the house and satellite in the hallway second floor, have signal everywhere in the house.
I am following the threads with the Internet drops very closely while under the 15 days return policy.
If i were to take this back, i guess i would look into Velop from Linksys.
- SlykeMay 25, 2017Guide
The hardware is, without a doubt, the best I have ever owned. I tray many (many!) different hardware and is the first that can send my 100MB around my house and through concrete walls dropping only a few MBs on its way..... In my opinion, it is worth every penny.....
My only frustration has been the sudden internet disconnection on the iPads in my house... After reading Andy suggestion, I was finally able (yesterday) to drop the power of the 2.4 network to 25%. I tested the connection on my devices (fearing it would suffer from the reduction in some corners of the house) but it I still have very good speed...
So Far no connection drops but in need more days to confirm the change fixed the problem..... I'll keep testing it over the weekend and report back my results....
- andykerslakeMay 25, 2017Star
I still found that even at 25% I was still getting disconnects on iPad, iPhone and Mac, so I ended up switching off the 2.4ghz and since have had zero disconnect issues.
I think the problems lie with the way wifi is implemented on Apple devices, they do not quite follow the standards, and seem to be unable to handle a single SSID that works on 2.4Ghz and 5.0Ghz.if there are two SSIDs one for each then they are fine.