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JanMoelbach's avatar
JanMoelbach
Follower
Apr 30, 2017

No color on satellite on startup - dead unit?

Hi,

I just bought this system. The router works well, but I just can't seem to get anything working on the satellite.
When I power it on, the power LED turns green, and then nothing happens. The "ring" LED doesn't do anything. If I try to factory reset the satellite, I believe the power LED is supposed to blink amber or something, but it just stays solid green after holding down the reset button for up to 1 minute.

Do you think my sattelite unit is dead?

(I have also tried different power outlets, all with the same result)