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Forum Discussion
ConnectedNL
Dec 04, 2018Aspirant
No connection with my router
Just purchased this set and downloaded the app. Went through the set up on the app but when it wanted to connect to my router, it says its ROUTER NOT FOUND.
But going to my Wifi on my phone, the OR...
FURRYe38
Dec 04, 2018Guru - Experienced User
Yes, the Orbi system needs a cable or DSL or ONT type of modem device that connects with an ISP service. Then the Orbi Router base connects with a LAN cable RJ45 to the modem device and then gets it's connection there.
ConnectedNL
Dec 04, 2018Aspirant
So it's not possible to use the Orbit with a 5G wireless device? Or is there a workaround?
- FURRYe38Dec 04, 2018Guru - Experienced User
No. The Orbi needs a Wired LAN cable connection with a ISP modem that has a RJ45 LAN port.
- DickDukeDec 04, 2018Apprentice
Your Orbi may in fact work just fine with your cellular 5G modem.
If the 5G modem has an Ethernet port,and can provide a router with a standard IP address, it should be no different than any other setup. The important consideration is what the Orbi “sees”. If it sees a cellular type signal, it won’t work at all (because it actually sees no signal at all). But if it sees just a regular DHCP server or Internet access point, it shouldn’t care what the modem itself “sees” on the other end.
Cell based internet modems are commonplace in many rural areas.
Assuming that the ISP modem has an RJ45 port to connect to the Orbi, you’ll probably need to either:
- Turn off DHCP & Routing in the modem by putting it into bridge mode, or;
- Put the Orbi into Access Point mode, so that it doesn’t serve out IP addresses too.
- ConnectedNLDec 04, 2018Aspirant
Thank you. Correct, we live in a rural area so that's why we have a 5G device (or cell based internet modem, als you call it).
I have to look in on what you write, to me acacadabra :) . It has a IP address, that's what it says when I look into the info of the connection. I also get internet but as soon as I try to open a new page, it says it can't open it because it's an unsafe connection or page....