NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
ConnectedNL
Dec 04, 2018Aspirant
No connection with my router
Just purchased this set and downloaded the app. Went through the set up on the app but when it wanted to connect to my router, it says its ROUTER NOT FOUND.
But going to my Wifi on my phone, the OR...
FURRYe38
Dec 04, 2018Guru - Experienced User
What is the Mfr and model# of the ISP modem?
ConnectedNL wrote:
Just purchased this set and downloaded the app. Went through the set up on the app but when it wanted to connect to my router, it says its ROUTER NOT FOUND.
But going to my Wifi on my phone, the ORBI WiFi is connected. Now I can't seem to finish the set up, although it seems to work.
Can this be because I have a 5 G T-Mobile device for my internet and not a 'normal' router?