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No Internet Connection - yet LAN indicates it is connected
Hello,
Just bought and trying to install the RBK23 Orbi mesh router. My setup is:
- Fiber internet converter
> Vigor2132 modem/router from internet service provider
>> RBK23
Inside the Vigor2132 modem/router I see that the RBK23 is connected to LAN port 1, and both lights next to the LAN cable are green (one constant, one blinking). Also in the Vigor2132 system I see LAN1 connected.
Yet the install app from Netgear indicates 'No internet connected', giving the option to try again or advanced setup (static ip/PPPoE). Both of which I do not use, so far as I know.
Do you have a suggestion what to do?
Many thanks in advance,
Marcel
Do you have a device that can connect to the Orbi to use the web interface? (not the "app")
such as a desktop or laptop computer? I find the web setup more useful.
p.s. You will discover that having two routers can sometimes cause problems with specific uses. Netgear describes it this way:
https://kb.netgear.com/30186/What-is-Double-NAT
This should in no way interfere with the Orbi router "accessing the internet", but is a subject for discussion in the future.
2 Replies
Do you have a device that can connect to the Orbi to use the web interface? (not the "app")
such as a desktop or laptop computer? I find the web setup more useful.
p.s. You will discover that having two routers can sometimes cause problems with specific uses. Netgear describes it this way:
https://kb.netgear.com/30186/What-is-Double-NAT
This should in no way interfere with the Orbi router "accessing the internet", but is a subject for discussion in the future.
Thank you CrimpOn. I tried this and via the web interface the Orbi did find the Internet :-)
I did read about the problems of two routers in one network and I will keep that in mind. When I experience connection problems I will try to use the accesspoint mode or switch the router for a mediabox I think. But for now I will first try to use the current setup, and see if this works in my case.
Thanks!