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Forum Discussion
SimonChurches
Jan 14, 2017Aspirant
No Internet on Orbi WiFi
Just got an Orbi router and satellite unit. The router is plugged into a Netgear DGN2000 ADSL modem and wireless router. The Orbi router has synced with the satellite unit successfully. I can see the ...
- Jan 14, 2017
Can you try accessing your modem page? most likely something like http://192.168.100.1 from there you can change its settings, do you have a device that can connect to the Orbi Network directly via Ethernet cable? also sometimes the issue where a specific device cannot get internet access is resolved by just making the specific device forget the Wi-Fi network, this can be done on the device's Wi-Fi setup settings, then once it has forgotten it try connecting to it again, you will again need to enter your password etc.
SimonChurches
Jan 14, 2017Aspirant
Thank you. Deleted the network as suggested and also changed the LAN port from 1 to 4 from the ADSL router and that seems to have sorted it out. Thank you for your help, much appreciated.
- ElyJan 14, 2017Luminary
Glad I was able to help, I would also suggest you to just disable Wi-Fi on your modem if it also broadcasts a Wi-Fi network in your house, the Orbi's network will be faster and more reliable anyways, you will also have less interference in your home.