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Forum Discussion

Carolcarmike's avatar
Carolcarmike
Aspirant
May 08, 2019

not accepting password

Setting up new or I and it will not accept my password in the settings!!! Support # !,!

7 Replies

  • schumaku's avatar
    schumaku
    Guru - Experienced User

    Is this intended to be an "example" of the password syntax used?

    Support # !,!

    • Carolcarmike's avatar
      Carolcarmike
      Aspirant

      Setting up new Orbi and it does not accept my password in the settings. Frustrated because I can not find a way to solve this issue. No support number to call. My orbi is registered and when I logged in, it accepted my password. Off to a frustrating start. 

       

      • FURRYe38's avatar
        FURRYe38
        Guru - Experienced User

        Wire connect a PC to the router and factory reset the router using the back push pin button. Hold it in until the top led turns on AMBER then let go. Wait for the WHITE led to slowly pulsate, then log in to orbilogin.com using a web browser and walk thru the setup wizard. This time write down all important information for safe keeping later on.