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Forum Discussion
Not Connecting to Wirless
We bought an Orbi system for Christmas, I have everything plugged in and turned on, but, when it goes to find an internet connection, it says there is none. I put my old wireless back in, and bam, up ...
My home is about 3500 sq ft. But, we are using only about 2500 for the internet usage. I had the satalites in 2 different rooms, but, then brought them right by the router in hopes it would work correctly. I tried with satalites unplugged, and how instructions have stated. I called up Netgear, they claim there are too many errors on my modem, and can be fixed at a low cost of 99.99, told them no, not with Christmas just here, how can one afford that after spending 300 on this wifi! I kept trying and retrying, always coming with no internet connection for Orbi. I'm stuck still. I'm going to make sure there are no updates needed on anything I guess, read that someplace, not sure if itll help or not. I will try what you suggested. Hubs said he read someplace it took a person quite a few tries before successfully doing it. My patience are worn thin with this thing, youd think you spend that much money on something, it shouldn't take a rocket scientist to hook it up, but, maybe my knowledge isn't all too good, maybe I do need a rocket scientist! If you have any other suggestions, I'll take any at this point. I'm going to keep trying, still nothing g this weekend, I'm returning it and just going to by a wifi extender, plug in and be done!
Yonkin2018 wrote:
My home is about 3500 sq ft. But, we are using only about 2500 for the internet usage. I had the satalites in 2 different rooms, but, then brought them right by the router in hopes it would work correctly. I tried with satalites unplugged, and how instructions have stated. I called up Netgear, they claim there are too many errors on my modem, and can be fixed at a low cost of 99.99, told them no, not with Christmas just here, how can one afford that after spending 300 on this wifi! I kept trying and retrying, always coming with no internet connection for Orbi. I'm stuck still. I'm going to make sure there are no updates needed on anything I guess, read that someplace, not sure if itll help or not. I will try what you suggested. Hubs said he read someplace it took a person quite a few tries before successfully doing it. My patience are worn thin with this thing, youd think you spend that much money on something, it shouldn't take a rocket scientist to hook it up, but, maybe my knowledge isn't all too good, maybe I do need a rocket scientist! If you have any other suggestions, I'll take any at this point. I'm going to keep trying, still nothing g this weekend, I'm returning it and just going to by a wifi extender, plug in and be done!
To set up a mesh system doesn’t need rocket science but you need to know that you can’t have two routers in your network without special settings.
Please answer this question, I think the problem is there: “What ISP modem/Router are you using (the box that is connected directly to your source of internet)? Is the cable coming from that ISP modem plugged in into the WAN port (the yellow port) in the back of the Orbi Router?”
- I have everything plugged in correctly, even unplugged it all before setting it up. The modem I have right now, which is through the cable company, Charter is, Cisco, DPC3008, which is at least 5 years old. I've moved all satalites into my bedroom where the modem is, figured, maybe they ought to be close during set up.
Yonkin2018 wrote:
I have everything plugged in correctly, even unplugged it all before setting it up. The modem I have right now, which is through the cable company, Charter is, Cisco, DPC3008, which is at least 5 years old. I've moved all satalites into my bedroom where the modem is, figured, maybe they ought to be close during set up.Thanks. This is a cable modem and not router, so you can have Orbi in Router mode.
What steps have you followed up to setup Orbi?
In which step do you get "internet connection" issue?
- I can go all the way where itll check wires or something, then onto the next step of finding wireless internet connection. Itll search for it, but, my phone comes up as no connection found