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Ron-orbi's avatar
Ron-orbi
Aspirant
May 17, 2020
Solved

occassional bad wifi

Is there any way to know why sometimes my wifi is not so good?

 

happens maybe 1% of the time

is there a log I can access?


  • Ron-orbi wrote:

    Do you know of other products to detect this?

     


    There are plenty out there.

     

    I'd start with a mobile phone. There is even a Netgear app (for Android at least). WiFi analytics.

     

    Crude but a start.

     

     

4 Replies

  • Not in Orbi systems. And most logs have limited information gathering.

     

    Perhaps you should investigate the possibility of local wifi interference. Are there any neighbours on the same wifi channels?

     

    • Ron-orbi's avatar
      Ron-orbi
      Aspirant

      I had not thought of that.

       

      We live on 1 acre zoning - so houses are at least 100 feet awat

       

      Based on advice from support, I just changed the 2.4GHZ channel from auto to 11

       

      I don't even know if it uses 5GHZ or 2.4GHZ - do you know how I could tell which frequency was involved?

       

      This problem only happens once in a great while.

    • Ron-orbi's avatar
      Ron-orbi
      Aspirant

      michaelkenward wrote:

      Not in Orbi systems. And most logs have limited information gathering.

       

      Perhaps you should investigate the possibility of local wifi interference. Are there any neighbours on the same wifi channels?

       


       

      how would I know if someone else is interfering



      Can the orbi detect and change to a different frequency if that happens

       

      Do you know of other products to detect this?


      • Ron-orbi wrote:

        Do you know of other products to detect this?

         


        There are plenty out there.

         

        I'd start with a mobile phone. There is even a Netgear app (for Android at least). WiFi analytics.

         

        Crude but a start.