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bwalder's avatar
bwalder
Aspirant
Jan 21, 2021

Opening Ports on Orbi Router

Having problems loading programs on PlayStation 4.  This is their recommendation

If the basic connection troubleshooting steps haven’t solved the issue, you may need to open (forward) the PSN ports on your router.

Ports act as endpoints between two connections, and opening the specific PSN ports can help direct the flow of internet traffic between your PS4 and PlayStation Network.

IMPORTANT: If you’re not sure what this means, or you don’t know how to open ports on your router, we strongly recommend speaking to your ISP or router manufacturer before changing any settings on your router.

Try opening the following ports on your router, then let us know if it solved the problem.

TCP: 80, 443, 3478, 3479, 3480
UDP: 3478, 3479

 

How do I do this on an ORBI?

6 Replies

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  • FURRYe38's avatar
    FURRYe38
    Guru
    Jan 21, 2021

    What Firmware version is currently loaded?
    What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?

     

    Log into the RBRs web page and under Advanced Tab/Advanced settings you see Port Forwarding section. 

    • bwalder's avatar
      bwalder
      Aspirant
      Jan 22, 2021

      Router Firmware Version
      V2.5.1.16

       

      Using Cox as provider through Arris model Model TM3402a

      I've been on the ORBI website but the port forwarding is way above my pay scale.  Have no idea how to do that.

      Thanks for any guidance.

      • CrimpOn's avatar
        CrimpOn
        Guru
        Jan 22, 2021
        bwalder wrote:

        Using Cox as provider through Arris model Model TM3402a

        I've been on the ORBI website but the port forwarding is way above my pay scale.  Have no idea how to do that.

        Thanks for any guidance.

        The "good news" is that the Arris TM3402a is "only a modem" and thus will not interfere with opening ports on the Orbi.

         

        You will need the IP address of the PlayStation.

        Log into the Orbi web interface (http://orbilogin.net) using the admin credentials: "admin" and the admin password, which is not the same as the WiFi password or the Netgear community login password.

        Click on the "Advanced" Tab.

        Click on Advanced Setup

        Click on Port Forwarding/Port Triggering

        Click on the "Add Custom Service" button.

        Enter a name that you like (maybe PlayStation)

        Fill in the  the port range (3478-3480)

        Select TCP/UDP

        Fill in the IP address of the PlayStation or pick it from the list.

        Click "Apply".