NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
LeBullet
Mar 28, 2017Apprentice
Orbi & Philips Hue problems?
Hi Guys, So I've had my Orbi system about 4-6 weeks now, and I've had many of the well documented problems. It seems a lot better on latest firmware, but have had a few little issues with my phi...
- May 01, 2017So, final update everyone. Seems the issue was related to the Philips Hue software. After the last update, which part fixed the issue, we still continued to get almost daily all lights at 6pm, Hue have made 2 further software updates which has returned the system back to its normal operating status.
This issue is now fixed with zero issues relating to Orbi.
Thanks guys.
AG
LeBullet
Apr 01, 2017Apprentice
So, update, the patch made no difference, still random lights launch 1-2 times a day., Philips have now replaced the bridge, and it appears better, but still having some random, all lights on scenarios.
i've made the new Hue bridge a static IP reseveration, but wondering whether there's some slightly odd, IP reservation exchange that happens which sends it into a frenzy?
ill keep you all posted as this progresses, but it's an odd one for sure.
AG
dawiz22
Apr 01, 2017Star
Since yesterday's update, the hub has been stable for me
- LeBulletApr 02, 2017Apprentice
Happened again this morning. 06:35, bang, every Hue light in the house on. All 28 of them...
this is getting very, very tedious
AG
- dawiz22Apr 02, 2017Star
Do you have any other home automation systems set up? (Logitech Harmony, Google Home, Amazon Echo, Smartthings, Wink Hub, any alarm system that works with Hue, IFTTT etc.)? Another thing you could look at is previously associated mobile devices and Hue routines etc - those can be removed on meethue.com
I can guarantee you 100% that this has nothing to do with the Orbi. WiFi issues can not trigger Hue functions. They can knock your bridge offline, but that's about it.
- LeBulletApr 02, 2017Apprentice
Hi mate,
yeah, got Amazon Alexa, and Logitech Pop light switch or two and some IFTTT routines too.
the Amazon Alexa are removed at the moment, so can't be that now, Philips Support did that as step 1, so they e been out all week, no difference. The Logitech Pop only controls 3 of the lights, could that trigger all the lights? I guess that's worth a disconnect perhaps, see if it's that I guess.
the IFTTT routines just turn on a small subset of the lights at sunset, and turns off all the house11:30@night. I have restored them back in, but I don't think it's that, no other home automation is connected.
im definitely inclined to agree with you it's not Orbi, I've checked the logs, and whilst my Ipads are DHCP requesting lease updates every 7 mins still, the Hue is on static reservation and isn't refreshing or doing much.
the only other thing that's got me debating, is whether it's the power supply for the Hue bridge, as they only replaced the Bridge itself. Could it be a fluctuating power supply perhaps?
trchnology, its great sometimes isn't it... :-)
thanks for your input input and assistance, I appreciate it
AG