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Forum Discussion

Pmsmith's avatar
Pmsmith
Follower
Dec 05, 2019

Orbi ac2200 start up

In setting this up, my phone says it is connected but the app says I'm not and cannot finish the setup. What do I do now?

1 Reply

  • plemans's avatar
    plemans
    Guru - Experienced User

    If you're having an issue with orbi, this is the forum for extenders, not orbi. Here's your forum. 

    https://community.netgear.com/t5/Orbi/bd-p/Orbi

     

    one thing you can try though is to connect a laptop/pc to the orbi and use the manual setup method. i actually prefer this to the app as it tends to be quite a bit faster and easier than the app.