NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.

Forum Discussion

DingoNZ2's avatar
DingoNZ2
Tutor
Mar 22, 2025

Orbi AC2200 Tri-Band RBR20

Why does my router keep dropping out?8

2 Replies

  • michaelkenward's avatar
    michaelkenward
    Guru - Experienced User
    Mar 23, 2025
    DingoNZ2 wrote:
    Why does my router keep dropping out?8

    Hard to tell without some details about what actually happens?

     

    "Dropping out" could mean anything.

     

    Disclaimer: Just another user with time on their hands.

  • plemans's avatar
    plemans
    Guru - Experienced User
    Mar 23, 2025

    Like michaelkenward says, details are key to helping on an online forum. 

    1. what modem/gateway is it connected to? 

    2. what firmware is on the router and satellites?

    3. how big is the home and what is the interior walls made of?

    4. how far apart are the router/satellites and whats in between them?

    5. Describe "dropping out" more. Is it all devices? Wired devices? only 2.4ghz wired? Is it devices connected to the satellite but not the router? etc.

    6. what fixes the issue?