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Forum Discussion
RCamilleri
Dec 04, 2018Follower
Orbi AC2200 won't connect to internet
Hi there, I am hoping someone can help me. I just bought a Netgear Orbi AC2200 router and 2 satellites to strengthen my internet for my parents as they have just moved into our granny flat and they c...
FURRYe38
Dec 05, 2018Guru - Experienced User
What FW is currently loaded?
What is the Mfr and model# of the ISP modem the NG router is connected too?
Is the Orbi system operating in Router or AP mode?
What is the size of your home? Sq Ft?
What is the distance between the router and satellite(s)? 30 feet is recommended in between them to begin with depending upon building materials.
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and any unused channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?